SHOP POLICIES
Shipping & delivery
Shipping options and charges are shown before payment. Orders ship from California. Delivery estimates depend on the carrier, destination and service selected; tracking is provided when available.
Card condition & authenticity
Review the photographs, listing details and stated condition before purchasing. Presentation images may use AI-enhanced display lighting or backgrounds. Original, unedited photographs of the actual card are available in the product details to inspect its condition. Lighting and rendering may affect the appearance of color and reflections. Ungraded cards are not professionally graded unless expressly noted; no future grade is guaranteed.
Returns, refunds & damaged orders
Please email hello@fischraine.com promptly with your order number and photographs if an item arrives damaged, incorrect or materially different from its listing. We will review and address the issue in accordance with the stated policy and applicable California and other consumer-protection laws. Nothing here limits rights that cannot legally be waived.
Payment, tax & cancellations
Payments are processed through Stripe. Applicable sales tax is calculated at checkout where required. Contact us promptly about order or address corrections; changes may not be possible after dispatch. We do not charge additional undisclosed shipping fees after checkout.
California-based independent collectibles shop · For order assistance: hello@fischraine.com. These summaries are not a substitute for a fully reviewed store policy.
FREQUENTLY ASKED QUESTIONS
How are cards packaged?
We use protective packaging appropriate to raw or graded cards and the shipping method.
When will my order arrive?
Timing varies by destination and carrier. Any estimated arrival date is not guaranteed.
Will I receive tracking?
Tracking is provided when supported by the selected service.
Are all cards graded?
No. Each listing identifies whether a card is raw or graded.
Can I return a card?
Contact us with your order number and reason. Returns are reviewed under the store policy and applicable law.
Do you ship internationally?
Only destinations available during checkout are supported. Import charges may apply.
How can I contact you?
Email hello@fischraine.com.
